To be honest, we have credit card payment protection. If you find any false shipments or other fraudulent activities on our part, you can appeal to the credit card center for a refund.

It is possible that we cannot update the express delivery information in time. In this case, please wait and it will be updated within 48 hours.

All orders are shipped from our warehouses located in California. Our warehouse is equipped with an efficient logistics system to ensure that your orders are processed and transported quickly and accurately.

Although we haven't accumulated many reviews for our product, we have been using this chlorine tablet consistently and have released over 90% chlorine during use, without any incidents of the swimming pool turning green.

We use plastic hoses for packaging, usually 5 pieces per hose. Despite various unavoidable factors during transportation, the occurrence of rupture is usually very rare.

Please send us an email to service@upoolworld.com. We will provide you with a replacement or other after-sales solution.